Water Damage & Flooding
Flooded basements, burst pipes and overflows during storms. We focus on safe extraction, realistic drying and preparing the space for repair.
24/7 Water, Mold & Fire Damage Restoration in Chatham-Kent
Flooded basement, sewage backup, mold concern or smoke damage? Thames Valley Water Mold Fire Restoration provides calm, practical emergency response from our base in Chatham, Ontario.
- 24/7 emergency line – 226-799-1920
- Serving Chatham-Kent and nearby communities
- Water, mold, fire, smoke and sewage losses
- Plain-language explanations of what can and cannot be done
Fast Facts
- Based in: 392 Park Ave E, Chatham, ON N7M 5Y5
- Primary areas: Chatham, Wallaceburg, Blenheim, Ridgetown
- Lakes & river: Thames River · Lake Erie · Lake St. Clair
- Focus: Residential & small-business losses
We do not promise miracles. We explain your options honestly and help you decide what makes sense for your home, your family and your budget.
Why Homeowners in Chatham-Kent Call Us
Most of our clients are not planning a renovation – something unexpected has happened. Our job is to reduce confusion, not to add to it.
Local Understanding
We work specifically in Southwestern Ontario weather and drainage conditions – spring thaws, heavy rains, high humidity and wind off the lakes.
Plain Language
We explain what is happening inside your home in terms that make sense. No jargon. No pressure to decide before you are ready.
Evidence-Based Decisions
Moisture readings, visible conditions and realistic timelines guide the plan. We do not guess or rely on “it looks dry” alone.
What We Can Help You With
Mold Concerns
Musty odours, staining or suspected mold in basements, cold rooms and attics. We look at moisture behaviour first, then discuss remediation options.
Fire & Smoke Damage
From small kitchen fires to moderate smoke throughout the home. We address soot, odour and fine particles with a structured plan.
Sewage & Drain Backup
Sewer or drain backups in basements and lower levels. Contaminated materials are removed carefully and remaining surfaces cleaned and dried.
Storm & Wind Events
Storms and wind-driven rain affecting roofs, siding and windows. We focus on temporary protection, drying and clear documentation.
Odour & Indoor Air Concerns
Lingering odours and fine particles after damage events. We use HEPA filtration and sensible source control as part of our approach.
Where We Work Most Often
Our base is in Chatham, and we serve much of Chatham-Kent. Travel is always discussed upfront so there are no surprises.
| Area | Examples of Neighbourhoods | More Details |
|---|---|---|
| Chatham | Downtown, north & south side, Keil Drive, Grand Ave | Chatham service page → |
| Wallaceburg | Sydenham River neighbourhoods | Wallaceburg service page → |
| Blenheim | In-town homes and nearby rural properties | Blenheim service page → |
| Ridgetown | Rural and town homes near Highway 401 | Ridgetown service page → |
For a full overview of where we work, see our Service Areas page.
Learn Before You Decide
Not every wet wall or musty smell needs the same response. Our guides and case studies are written for homeowners – to help you understand what is going on before you commit to a plan.
Educational Guides
Plain-language guides about water damage, mold, fire & smoke, sewage backups and insurance claims in Ontario.
Real-World Case Studies
Examples of typical basement floods, hidden mold problems and other losses we see in Chatham-Kent, and how they were handled.
Frequently Asked Questions
Answers to common questions about timing, insurance, safety and what to expect from the restoration process.
Not Sure If You Need a Crew Yet?
Many people call us simply to talk through what they are seeing: a damp corner, a musty smell, a stained ceiling or a flooded basement. You do not have to have all the answers before you reach out.
Phone: 226-799-1920
Email: info@thamesvalleyrestoration.ca
Address: 392 Park Ave E, Chatham, ON N7M 5Y5